Field notes from the founders, the framework that drives our advisory work, and the operating principles behind the Practice Agentic Suite. Written for the practice owner who reads it on Sunday morning and acts on it Monday afternoon.
$125K–250K per year hides in the unanswered calls, missed eligibility, and uncollected copays of the average independent practice. The biggest lever you have is the one you walk past every morning.
What "AI agents" actually mean in a medical practice context, what they can do today, what to look for when evaluating a vendor, and where the technology is going next. Plain English, no hype.
Standard EHR reminders are one-way broadcasts — and they have hit a ceiling at the 15–20% no-show rate. The next step change comes from conversation, not repetition.
New writing every couple of weeks. If there's a topic you'd like us to take on, tell us on the discovery call — most of what we write starts from a conversation with a practice owner.
Independent practices deserve intelligent practice operations. Get started with a quick conversation.